If you need assistance, we're here to help! Below are options for getting in touch with us. Our Support Team is here 9 am-5 pm EST Monday-Friday.
For the fastest way to get in touch with our Support Team, Chat with us or use our Contact Us Form!
Once you've submitted a ticket or left a voicemail, rest assured that our team is on it! We'll get back to you as soon as possible.
Chat with Us in Your Member Area
Log in to your Member Area at mykcm.com and use the chat feature to speak directly with one our Support Specialists.
Fill Out the Help Center Form
Visit our Help Center and fill out the support form by clicking Contact Us in the top right corner.
Call Us
If you prefer to speak with someone over the phone, you can reach our support team at (631) 593-5700 during our support hours.
Please note if you leave us a voicemail, we'll get back to you within 1 business day.
We look forward to connecting with you to answer any questions that you have about your KCM Membership!